Director of Research, AACRAO
With more than 15 years of experience as a higher education administrator, researcher and consultant in the US and Canada. Dr. Kilgore brings expertise in recruitment, admissions, financial aid, academic advisement, curriculum support, registration, records management, veterans’ education services, technology, organizational restructuring, student-centric business practice development, policy development and managing comprehensive collaboration to support enrollment efforts.
Prior to her full-time work with AACRAO, Dr. Kilgore served as state dean of enrollment services for the Colorado Community College system, and the director of admissions and registrar for the Pima County Community College district. Her professional and consulting experience spans a wide array of institutions, including large public universities, small private colleges, small private faith based colleges, private for-profit institutions, technical colleges, a large two-year multi-campus community college district, and a state community college system consisting of 13 colleges.
Dr. Kilgore’s strategic consulting experience has included: records retention and disposition reviews, comprehensive student service evaluations; registrar and admission office reviews; business process analysis, mapping and re-engineering; policy reviews; student service division mission; values and goals development; recommendations for organizational restructuring; technology requirements assessment and documentation, project charter and project plan development and SEM plan development.